Reference

Privacy Policy for Your Account Data

Live Casino, Aviator, Bingo, and Fish Hunter activity, plus DANA, OVO, GoPay, and QRIS wallet records, are covered by this Privacy Policy before you open your account.

Account data explainedDANA OVO GoPay QRISCookie controlsLocal law access
tanca4d Privacy Policy for Your Account Data
CONTACT ROUTES

3 Contact Paths for Privacy Requests

Privacy questions need a human path, not a hidden form. We keep three contact routes open so you can ask what we hold, correct a phone number, or report an account you…

Live Chat Use live chat from the lobby between 09:00 and 23:00 WIB for quick privacy questions. We may ask for your username, last login device, and one wallet rail, never your password.
WhatsApp Desk Message our WhatsApp desk when you cannot enter the account area. We verify the mobile number, then move identity or correction requests to the privacy queue before any account record is changed.
Email Record Send longer requests to [email protected] with the account name and contact number. Email is better for deletion, cookie, or data-copy requests because the thread gives you a written record.
ACCOUNT SAFETY

6 Controls Behind Our Privacy Policy

Our Privacy Policy is written around actions you take: joining, logging in, using a wallet, opening Live Casino or slot rooms, and contacting us.

Data Collection

We collect the fields needed to run the account: username, mobile number, encrypted password, login time, IP range, device type, and wallet references. Game activity such as Aviator or Bingo sessions is tied to the account record.

Cookie Control

Cookies keep your session active after you move from slot rooms to the cashier page. You can clear them through Chrome settings at Settings > Privacy and security > Clear browsing data.

Account Security

We hash passwords, limit staff access, and log admin changes to account profiles. If a new device appears, we may ask you to confirm the mobile number before changing personal data.

Wallet Privacy

DANA, OVO, GoPay, and QRIS records are used to match deposits and withdrawals with your account. We keep transaction IDs, time stamps, and status codes, not your full app balance or unrelated wallet activity.

Retention Checks

We keep login, wallet, and support records only as long as needed for security checks, dispute handling, accounting, and lawful requests. When retention no longer applies, we delete or anonymise the record.

Data Requests

You can ask us to access, correct, or erase eligible data through chat, WhatsApp, or email. We confirm control of the account first, so another person cannot change your profile.

Privacy Policy Questions You May Ask

These answers explain the Privacy Policy choices that affect your account before you join or after you start using the lobby. We focus on the data we collect, how payments and device checks appear in our records, and how you can contact us. If your question is personal to your account, use the contact paths above so we can verify you safely.

We collect your username, mobile number, password in protected form, login time, IP range, device type, and selected wallet rail. This lets us create the account, secure access, and connect DANA, OVO, GoPay, or QRIS records.

Wallet data is used to match deposits, withdrawals, and status checks to your account. We record transaction IDs, payment rail names, amounts, time stamps, and support remarks when you ask us to trace a payment.

No. We do not sell your personal data. Limited sharing happens only with service partners that process payments, secure logins, host support channels, or respond to lawful requests that apply to our operation.

Yes. Contact chat, WhatsApp, or [email protected] with your account name and active mobile number. We verify control of the account first, then correct eligible data such as phone records or profile spelling.

Cookies remember your session, cashier route, and device state so you do not get logged out during normal browsing. You can clear them in your browser; after that, we may ask for login verification again.

We keep records for security, payment matching, dispute handling, accounting, and lawful requests. Retention time can differ by record type; when the need ends, we delete, anonymise, or separate data from your profile.

Only staff assigned to support, security, or account handling can see a privacy request. We log access to sensitive records and use the request trail to check who changed or viewed your data.